Our products are unusual and sometimes raise a question or two.
In order to provide you with all the information you need, we have answered the most frequently asked questions here. In addition, you will find a FAQ section on every product page with questions and answers about the respective product. If your question remains unanswered, please call us or send us an e-mail. You will find our contact details at the bottom of this page.

Your question is still open? We will be happy to help you!

By e-mail ( you can find our e-mail address here)
or telephone: +49 (0)30 555 7955-0
(Monday - Friday: 9:30 a.m. to 4:30 p.m.)